Delivery & Return
Free delivery available on 1000s of products over any price. Choose a any delivery date & time that suits you for an free delivery.
Delivery Options Overview
We offer a variety of shipping options, all completely free of charge. Whether you choose standard parcel services, faster express delivery, or secure shipping with a trained freight forwarder, every option comes at no cost to you. You also have the option to pick up your order directly from our shop if that’s more convenient. Below is an overview of the available shipping methods.
1. Order the Product and Specify the Delivery Method
2. You Will Receive an Order Confirmation Message
3. Wait for Your Order to Arrive
4. Pick up Your Order at The Checkout Area
Exchange or Return of Goods
If the product is of good quality, the buyer has the right to terminate the contract concluded at a distance within 14 days after its execution.
In order for the right to terminate the agreement to be preserved, the consumer needs to monitor the preservation of the products in their original state. If the products is destroyed, damaged or damaged through no fault of the customer, the customer is not deprived of the opportunity to terminate the contract. If the value has decreased due to unpacking the product or checking its functionality, this does not mean that the consumer cannot write a request for a refund.
The product is not accepted back if at least one of the components is missing:
- fully equipped equipment;
- a receipt proving the fact of purchase in the RN Herbal Nepal online store;
- warranty card;
- Product expiry date
- an act with a description of the defect drawn up by the service department.
The money for the goods will be returned within the terms established by the current legislation
FAQs
If your order hasn't arrived, please check the tracking details or contact our customer service team via WhatsApp at +977-9820759296 or email us at rnherbalnepal@gmail.com for assistance.
Yes, we deliver every day, even on public holidays. Our service is available 24/7, with no breaks.
Yes, we deliver to your postcode. You can confirm this by entering it during checkout or contacting our customer service team.
Yes, next-day delivery is available for all orders.
No, you don't need to be there to sign for delivery. If you're available, you can pick up your order at the checkout area when it arrives. Alternatively, we can deliver to a location of your choice.
